Privacy Policy - Havoc Forge Quenth Hotel

Information We Collect

At Havoc Forge Quenth Hotel, we collect information to provide you with exceptional service and improve your experience. The types of information we may collect include:

Personal Information: Name, email address, phone number, and postal address
Reservation Information: Check-in/out dates, room preferences, and special requests
Payment Information: Credit card details and billing information
Usage Data: Website interaction data, cookies, and browsing preferences

How We Use Your Information

We use the collected information for various purposes including:

Processing reservations and bookings
Providing customer service
Personalizing your experience
Sending booking confirmations

Marketing communications (with consent)
Improving our services
Complying with legal obligations
Fraud prevention and security

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our hotel, conducting business, or serving our guests.

Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.

Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

SSL Encryption

All data transmission is protected with SSL encryption

Secure Servers

Data is stored on secure, protected servers

Access Control

Limited access to authorized personnel only

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings
Understand how you use our website
Provide personalized content and recommendations
Analyze website traffic and performance

You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.

Your Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

Access: Request copies of your personal data
Correction: Request correction of inaccurate data
Deletion: Request deletion of your data

Portability: Request transfer of your data
Restriction: Request restriction of processing
Objection: Object to certain uses of your data

To exercise these rights, please contact us using the information provided in the contact section.

Policy Updates

We may update this Privacy Policy from time to time. When we make changes, we will:

Post the updated policy on our website
Update the "Last updated" date
Notify you of significant changes via email (if applicable)
Obtain consent for material changes when required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Privacy Questions?

If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.

Phone:
(647) 555-0142

Email:
reservations@havocforgequenth.info

Address:
1247 King Street West
Toronto, ON M6K 1G2
Canada

Response Time:
We aim to respond to privacy inquiries within 48 hours.